Refund and Cancellation Policy

Last updated 4 October 2026

Who handles payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders: it processes your payment, issues your invoice, and handles refunds.

Trying before you pay

Every plan starts with a free 7-day trial, so you can check the service does what you need before any payment is taken. Cancel during the trial and you are not charged.

Cancelling

  • -Cancel at any time from Billing in your account. No reason is needed.
  • -Access continues to the end of the period you have already paid for, and nothing further is charged after that.

Refunds

  • -A refund request made within 14 days of your first payment may be refunded at Paddle's discretion, under Paddle's refund policy.
  • -To ask for one, contact Paddle at paddle.net, using the email address on your receipt.
  • -Renewal payments are not refunded.
  • -Refunds are refused where there is evidence of fraud or refund abuse, such as using a plan's allowance and then asking for the payment back.

Questions

Write to info@ardaic.com. The full terms are on the terms page.