Refund and Cancellation Policy
Last updated 4 October 2026
Who handles payments
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders: it processes your payment, issues your invoice, and handles refunds.
Trying before you pay
Every plan starts with a free 7-day trial, so you can check the service does what you need before any payment is taken. Cancel during the trial and you are not charged.
Cancelling
- -Cancel at any time from Billing in your account. No reason is needed.
- -Access continues to the end of the period you have already paid for, and nothing further is charged after that.
Refunds
- -A refund request made within 14 days of your first payment may be refunded at Paddle's discretion, under Paddle's refund policy.
- -To ask for one, contact Paddle at paddle.net, using the email address on your receipt.
- -Renewal payments are not refunded.
- -Refunds are refused where there is evidence of fraud or refund abuse, such as using a plan's allowance and then asking for the payment back.
Questions
Write to info@ardaic.com. The full terms are on the terms page.